If you’re managing a business with short-term rental property like a vacation home or an Airbnb, keeping your linens in great condition for each reservation is essential for a fantastic guest experience. Linens, towels, and other textiles can get worn out quickly if not cared for properly, so it’s important to know how to keep…
As an Airbnb host, one of your worst nightmares is dealing with an angry guest. Unfortunately, it is a reality that you may eventually face. What can you do to turn an unpleasant situation around and keep it from escalating further?
First, make sure to take a deep breath and try to remain as calm as…