1. Print and store a welcome letter in a visible place for your guest to find.
2. Include all necessary information about the rental and surrounding area.
3. Place a copy of the rental agreement in their room in case they need it.
4. Print and place directions to your place and emergency contact information.…
As an Airbnb host, one of your worst nightmares is dealing with an angry guest. Unfortunately, it is a reality that you may eventually face. What can you do to turn an unpleasant situation around and keep it from escalating further?
First, make sure to take a deep breath and try to remain as calm as…